SMART HOTEL

One of the most important technology trends in the hospitality industry today is the emergence of smart hotel technology. This technology benefits both hoteliers and guests, improving operational efficiency as well as delivering customer experience and satisfaction.

1. What is Smart Hotel

Basically, a smart hotel is a hotel that uses internet-connected devices, capable of communicating or interacting with each other ..

The ability of these devices to communicate with each other can allow users to control multiple devices by various modes, such as remote control, control via smartphones, tablets or speakers. clever. Allows the hotel operator to comprehensively monitor the equipment in the room, allowing the interactive connection of systems such as the PMS hotel administration system to bring the convenience of operation and customer experience.

2. The benefits Smart Hotel brings:

1.1. For customers:

– Right from the moment guests check-in at the reception, through connecting to the
PMS hotel management system , the system can activate the pick-up functions: turn on the air-conditioner, turn on the
lights when guests enter, The curtain opens when the guest opens the door (optional optional).

– Guests entering the room for the first time: the welcome scene will be called, for example all lights will be on, the curtains automatically open, on the IPTV running the welcome, … This brings the experience to the guest.

– When the guest returns to the room, the RCU system will automatically return to the pre-departure mode
, making it comfortable for customers.

– Flexible control mode according to the scene, tenants only need to press 1 button to perform
many integrated functions.

– The buttons and the wall controller are all low voltage (5V /
12VDC), so it’s safe for the user.

– Integrating all control functions at bedside bedside or controlled by App on phone or tablet, bringing convenience and experience to customers.

1.2. For hotel owners.

a). Energy saving

One of the biggest advantages of smart hotel rooms, from the hotel’s owner’s point of view, is the ability to save energy in rooms powered by automation.

For example, through Keycardless technology (using door status sensors and human detection sensors), it allows to accurately identify the status of people / people in the room, from which the system will automatically adjust. equipment in the room. Or the bulb can be set to automatically increase or decrease the output, based on the level of light in the room at that time. Likewise, the air conditioning system can be configured to automatically maintain a certain temperature. All of these will lead to lower energy consumption.

b. Convenience in operating:

– Easy to manage, arrange time for room service or
do not disturb when guests do not need, because all information is brought to the
management center . Immediately after finishing the room cleaning, the results are updated directly to the
software so it is easy for the manager to grasp information and coordinate the work. The
housekeeping staff can use a tablet or observe the information on the floor display board to
actively perform work.

– With the global setting mode, the hotel operator can change the
settings for all rooms such as check-in, welcome, and seasonal settings.
When setting these parameters, all rooms will automatically change according to the corresponding mode.

– By communicating with the hotel locking system, the RCU system can identify
guests or staff entering the room. For housekeeping staff, the system only turns on a certain number of
lights, locking the air-conditioning control function. When the employee finishes cleaning the room,
the RCU system returns to the previous state. Advantages: saving even in cleaning mode because the
HVAC doesn’t need to run in this mode.

– Reduce system downtime: with the optimal control algorithm of
room controllers, simple configuration, high system reliability, minimizing system failure time, increasing efficiency for rent of living room

– Convenience for warranty and maintenance: With equipment being monitored, collecting and storing operating data, allowing hotel operators to view performance information and operational data for specific devices in real time. This allows hotel staff to spot problems quickly, or even before they happen, allowing for an earlier repair. As there are fewer guests experiencing problems, early repairs could allow hotel owners to save money on buying replacement equipment and less money due to out of room.

3. With extensive experience in the field of Hotel & Resort, Song Nam provides a comprehensive Smart Hotel solution. Solutions and products provided by Song Nam include:

1. Building management system (BMS)

2. Hotel room management system (RCU)

3. Energy monitoring system (PME)

4. Lighting control system (Lighting Control)

5. Management system in / out

6. LAN / Wifi system

7. Telephone exchange system

8. CCTV surveillance system

9. Public sound system / Background music playback

10. IPTV / CATV system

11. Mobile range extender system

12. A / V system

CONTACT INFO:

Song Nam Group Joint Stock Company

Tel: +84 24 7301 1968

Representative office: No. 46, LK6A – C17, Urban Area Mo Lao, Ha Dong, Hanoi, VN

Email:  [email protected]